Terms of service

OVERVIEW

This website and application platform is operated by the Verviven operating team. Throughout all pages of this platform, the pronouns “we”, “us” and “our” refer to the Verviven operation team.

Verviven provides this website and supporting application, including all published information, functional tools and shopping services hosted on the platform for all registered and visiting users. All platform access and shopping activities are subject to your full acceptance of all rules, restrictions, policies and formal notices laid out within this document.

By browsing our platform or completing any product purchase through our store, you acknowledge entering into our official service relationship and agree to abide by all rules listed within this Terms & Conditions document. This document also covers supplementary policies referenced via hyperlinks or embedded within the text. All platform visitors fall under the scope of these terms, including casual browsers, brand suppliers, retail shoppers, commercial vendors and content contributors of all kinds.

We recommend you fully read this Terms & Conditions document before accessing any page or utilizing any platform feature. Any browsing, click or usage action on our platform counts as your formal acceptance of all binding rules here. If you cannot agree to every clause within this agreement, you are not authorized to enter the website, launch the application or use any of our provided services. If this document is classified as an official service offer, your platform usage is strictly limited to acceptance of these complete terms only.

Any new functional modules or auxiliary tools rolled out to the online store later will also be governed by this Terms & Conditions set. You may check the latest revised edition of this document at any time on this dedicated page. We retain full discretionary authority to edit, amend or replace any clause within these terms by publishing updated content on our website and application. It is your personal responsibility to regularly check this page for rule adjustments. Continued browsing, login or service usage after new revisions are posted confirms your full acceptance of all updated rules.

SECTION 1 – ONLINE STORE USAGE RULES

By agreeing to this Terms & Conditions document, you are prohibited from utilizing our store merchandise for illegal or unapproved purposes. You also must not violate any local regional laws within your jurisdiction during platform service use, including but not limited to copyright protection statutes. You are forbidden to upload, transmit or distribute computer worms, viruses or any code carrying destructive capabilities.

Any violation or breach of clauses listed in this document will result in immediate suspension or full termination of your platform service access rights.

SECTION 2 – GENERAL STIPULATIONS

We reserve full authority to decline service provision to any user at any moment, for any reasonable cause.

You acknowledge that all user-generated content (excluding credit card payment data) may be transmitted without encryption across multiple network channels. Data transmission may also undergo format adjustments to match the technical specifications of connected networks or electronic devices. All credit card payment details are fully encrypted during all online data transfers.

You may not reproduce, duplicate, copy, resell, rent out or commercially exploit any segment of our platform services, service access permissions, or contact information displayed on this website and application without our formal written approval.

All section headings used in this agreement are added solely for reading convenience; they will not restrict or alter the legal binding force of any clauses within these terms.

SECTION 3 – INFORMATION ACCURACY, COMPLETENESS AND TIMELINESS

All materials published on this platform serve general reference purposes only. You shall not rely solely on platform content to make final decisions without cross-checking official, more precise, comprehensive and real-time information sources. Any decisions made based on platform content are undertaken entirely at your own risk.

This website may contain archived historical content. Historical records cannot reflect up-to-date information and are provided for reference only. We hold the right to modify platform content at any time, yet we bear no mandatory obligation to actively refresh all published data on the site. You accept full responsibility for monitoring content and rule adjustments on our platform independently.

SECTION 4 – SERVICE AND PRICE ADJUSTMENT POLICIES

All product pricing displayed on the platform is subject to revision without prior advance notice.

We reserve the right to adjust, restrict or permanently discontinue all or partial platform services and related content at any time, without sending prior notification to users.

SECTION 5 – MERCHANDISE & SERVICE PROVISIONS (Where Applicable)

Certain products and exclusive services are only available for purchase directly through our website and application channels. Inventory quantities for these goods are limited, and all return and exchange requests must comply fully with our dedicated Return Policy document.

We have taken all reasonable steps to replicate product colors and display images accurately on our store pages. However, we cannot guarantee color rendering consistency across all user electronic monitor screens.

We hold the right (without mandatory obligation) to restrict product and service sales to specific individuals, geographic territories or legal jurisdictions, and may implement such restrictions on a case-by-case basis. We retain authority to set maximum purchase quantity limits for all listed goods and services, and may remove any product from store shelves permanently at any time. All product and service offers posted on this platform are void in regions where such sales violate local legal regulations.

SECTION 6 – BILLING AND ACCOUNT DATA VERIFICATION RULES

We reserve the right to reject any order submitted via our store platform. Based on our independent judgment, we may limit or cancel purchase quantities per individual user, household address or single order submission. These usage restrictions apply to orders linked to identical user accounts, payment credit cards, or matching billing and shipping delivery addresses. If we modify or cancel any submitted order, we will attempt to send notification via the email, billing address or phone number you provided during checkout. We retain authority to block or prohibit orders we reasonably judge to be placed by wholesale dealers, resellers or distribution merchants.

You agree to submit current, complete and accurate purchase and account information for all store orders. You also commit to promptly update your account details including email addresses, credit card numbers and expiration dates, to ensure we can complete transaction processing and contact you when necessary.

For full detailed guidelines, please review our independent Return Policy page.

SECTION 7 – OPTIONAL EXTERNAL TOOLS

Our platform may provide entry points to third-party functional tools, over which we hold no monitoring control, administrative authority or input rights.

You acknowledge and consent that we provide access to these external tools on an “as-is, as-available” basis. We issue no official warranties, representations or conditional guarantees of any kind for third-party tools, nor do we endorse their functionality. We shall bear zero legal liability arising from or connected to your use of these optional external tools.

All usage of third-party auxiliary tools provided through our platform is completed at your sole risk and personal discretion. You are responsible for reviewing and agreeing to the independent terms of service set by each corresponding third-party tool provider before use.

We may launch new platform services and functional features in the future, including newly released auxiliary tools and resource modules. All newly launched features and services will also be governed by this full Terms & Conditions document.

SECTION 8 – EXTERNAL THIRD-PARTY LINKS

Specific content, goods and services accessible via our platform may contain materials sourced from external third-party providers.

Hyperlinks posted on our website may redirect users to external websites that hold no official partnership or affiliation with our brand. We take no responsibility for auditing or evaluating the accuracy and content of external sites, and provide no warranties for third-party materials, platforms, goods or services. We will not accept any liability or legal responsibility for external third-party content.

We shall not be held accountable for any losses or damages resulting from purchases, service agreements, resource transactions or other commercial activities completed on external third-party websites. Before conducting any transactions on external platforms, please thoroughly review their independent policies and operational rules to ensure full understanding. All complaints, claims, inquiries and concerns regarding third-party merchandise must be submitted directly to the relevant external platform operator.

SECTION 9 – USER SUBMISSIONS, FEEDBACK AND COMMENT GUIDELINES

Whether we formally request specific content submissions (such as competition entry works), or you voluntarily send creative concepts, improvement suggestions, project outlines or other materials via online message, email, postal mail or other channels (collectively referred to as “User Submissions”), you grant us permanent unrestricted permission to edit, copy, publish, distribute, translate and reuse your submitted content across all media formats.

We hold no three corresponding obligations toward your User Submissions:

To maintain your submitted content under strict confidentiality;
To provide monetary compensation for any materials you send to us;
To issue formal written responses to all user feedback and submissions.

We have the authority (without mandatory duty) to monitor, edit or remove platform content that we independently judge to be unlawful, offensive, threatening, libelous, defamatory, pornographic, vulgar, objectionable, or content that infringes third-party intellectual property rights or violates this Terms & Conditions document.

You guarantee that all User Submissions posted by you will not infringe any third-party legal rights, including copyright, trademark, privacy, portrait rights and other personal or proprietary property rights. You further warrant your submissions will not contain libelous, illegal, abusive or vulgar content, nor will they carry computer viruses or malicious programs capable of disrupting the normal operation of our platform or associated websites and applications.

You are forbidden from registering fake email addresses, impersonating other individuals, or misleading our team and external third parties regarding the source of your submitted content. You bear full individual responsibility for all content you publish and its factual accuracy. Our brand assumes no responsibility or legal liability for any user-submitted content posted on the platform, whether submitted by you or other external users.

SECTION 10 – PERSONAL USER DATA

All personal information you submit through our online store platform is regulated by our independent Privacy Policy document.

SECTION 11 – TYPOGRAPHICAL ERRORS, DATA INACCURACIES AND CONTENT OMISSIONS

Occasionally, content published on our website and platform services may contain typographical mistakes, factual inaccuracies or missing information related to product descriptions, listed pricing, promotional offers, shipping fees, delivery transit times and inventory availability.

We retain the authority to correct all text errors, factual discrepancies and missing data, adjust published platform information or cancel submitted orders at any time without prior notice to users, even after you have fully completed checkout and placed your order.

We hold no mandatory obligation to update, revise or clarify data displayed on our website and application (including all pricing information), unless such updates are legally required by local regulatory statutes. Any update or refresh timestamps displayed on the platform shall not be interpreted as confirmation that all site content has been fully revised or refreshed.

SECTION 12 – PROHIBITED PLATFORM ACTIVITIES

In addition to all other usage restrictions listed within this Terms & Conditions document, you are forbidden to access our website and utilize platform content for the following activities:

(a) Engaging in any conduct violating local, national or international legal regulations;

(b) Recruiting or persuading other users to participate in unlawful acts;

(d) Infringing our intellectual property rights or the proprietary copyright, trademark and patent rights of external third parties;

(e) Harassing, abusing, insulting, harming, defaming, slandering, belittling, intimidating or discriminating against other users based on gender, sexual orientation, religious belief, ethnic origin, race, age, nationality or physical disability status;

(f) Submitting false, misleading or factually incorrect information to the platform;

(g) Uploading or transmitting computer viruses, ransomware and other malicious code designed to disrupt the functional operation of our platform, associated applications, external websites and global internet networks;

(h) Collecting, recording and tracking the private personal data of other platform users without official consent;

(i) Sending mass spam messages, launching phishing scams, pretext fraud, or running automated web crawlers, scrapers and data harvesting bots against our platform;

(j) Creating, distributing or accessing obscene, immoral and inappropriate content through platform services;

(k) Tampering with, bypassing or disabling the built-in security protection functions of our platform, associated applications and external internet websites.

We reserve the right to fully terminate your platform service access privileges if you are found to have participated in any of the above prohibited activities.

SECTION 13 – WARRANTY DISCLAIMER & LIABILITY LIMITATION

We may suspend full platform service access for indefinite time periods or permanently terminate all platform features at any time, without sending prior notification to registered users.

You fully acknowledge that all platform usage and any inability to access our services shall be undertaken entirely at your own personal risk. Except for explicit written guarantees issued by our brand, all platform services, goods and auxiliary functions are provided on an “as-is, as-available” basis. We provide no express or implied warranties, representations or conditional guarantees of any type, including implicit warranties of merchantable quality, fitness for specific usage scenarios, product durability, legal title and non-infringement of third-party rights.

Under no circumstances shall our brand, executive directors, management staff, employees, affiliated partners, authorized agents, contracted vendors, intern staff, supply chain merchants, service providers or copyright licensors be held liable for personal injury, financial loss, formal legal claims, or any direct, indirect, incidental, punitive, special or consequential damages of any classification. This includes lost business profits, revenue shortfalls, missed savings, data loss, replacement procurement costs and comparable financial losses. This liability rule applies regardless of legal basis including contract disputes, negligence tort claims, strict product liability and other legal frameworks, arising from your platform usage or merchandise purchases. This rule covers all claims related to platform service usage or purchased goods, including text errors, missing content, and all losses incurred through accessing platform content or purchased merchandise, even if we have previously notified you of potential loss risks.

Certain national and regional legal jurisdictions prohibit full exclusion or limitation of liability for indirect and incidental consequential damages. In such regulated regions, our maximum legal liability scope shall be limited to the upper boundary permitted by local applicable law.

SECTION 14 – INDEMNIFICATION CLAUSE

If any external third party submits formal legal claims, compensation demands or lawsuit filings (including reasonable attorney legal fees) stemming from your breach of this Terms & Conditions document, supplementary referenced policies, violation of applicable laws or infringement of third-party proprietary rights, you agree to fully indemnify, legally defend and hold harmless our brand alongside our parent companies, subsidiary branches, affiliated partners, corporate executives, directors, authorized agents, contracted vendors, copyright licensors, service providers, subcontractors, supply merchants, interns and all official staff from all related financial losses and legal responsibility.

SECTION 15 – SEVERABILITY OF CLAUSES

If any single clause within this Terms & Conditions document is ruled unlawful, void or legally unenforceable by official regulatory or judicial authorities, that clause shall still remain enforceable to the maximum extent allowed by applicable local law. All unenforceable segments will be deemed separated and removed from this full agreement. Such a ruling shall not impact the full legal validity and enforceability of all remaining clauses within this document.

SECTION 16 – SERVICE ACCESS TERMINATION

All contractual obligations and liability responsibilities incurred by both parties prior to service termination will remain legally binding and fully enforceable after the official end of this agreement.

This Terms & Conditions document remains in continuous legal effect until formal termination is submitted by either you or our brand team. You may terminate this agreement at any time by sending official notice to our support team stating you no longer wish to utilize our platform services, or by permanently ceasing all website and application access.

If we independently judge, or hold reasonable suspicion that you have failed to comply with any clause within this Terms & Conditions document, we reserve the right to terminate this agreement immediately without prior notification. You will remain fully responsible for all outstanding payment amounts accumulated up to the official termination date. We may also fully or partially block your access to all platform services as a corresponding remedial measure.

SECTION 17 – FULL AGREEMENT INTEGRATION

Our failure to exercise or enforce any legal right or binding clause within this document shall not constitute a formal waiver of that right or clause.

This Terms & Conditions document, alongside all official policies and operational rules published on our website for platform services, constitutes the complete binding agreement and mutual understanding between you and our brand, governing all your platform usage behavior. This document supersedes all prior or concurrent oral and written agreements, communications and commercial proposals exchanged between both parties, including all earlier outdated revisions of this Terms & Conditions file.

Any ambiguous wording or interpretative uncertainty within this document shall not be resolved in a manner unfavorable to the document drafting party.

SECTION 18 – TERMS DOCUMENT REVISIONS

You may review the latest updated revision of this Terms & Conditions document at any time on this dedicated webpage.

We hold full independent authority to revise, edit or replace any clause within this document by publishing updated content on our website and application platforms. It falls under your personal obligation to regularly check our platform for rule revisions. Continued browsing, login or service utilization after updated terms are posted confirms your complete acceptance of all revised rules.

SECTION 19 – GOVERNING LEGAL JURISDICTION

This Terms of Service document and all separate independent service agreements issued by our brand to you shall be governed by and interpreted in accordance with the legal statutes of our brand’s registered operating region.